I received a bill from Time Warner Cable and it was addressed to….Spanley. That’s the name that Time Warner Cable listed under my account. Not only did they misspell my first name, but also, my middle name. I looked at the bill and not surprisingly, they messed up on my balance as well. It says that I only paid $29.99 when I had paid $49.99 with a bank statement to prove it. I called in and spoke with a customer representative and from there, I learned that they had managed to get my date of birth wrong as well. How many mistakes can one make?

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